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Clarification of Orders
Ship date will not be scheduled until clarification of
purchase order has been completed. Phone orders must
be accompanied by confirming orders. Gripworks will not
produce orders
without bill to and ship to addresses.
Cancellations
No cancellations without approval of Gripworks.
Credit Terms
Net 30 days subject to credit approval.
Freight
(claims, breakage or shortages)
We ship collect. If carrier is not specified when order
is placed, Gripworks will select a carrier. We are not
responsible for the delay of any freight carrier. All
goods are shipped at the buyer's risk. We do not insure
on-time
transit or safe carriage of goods. Goods insured by standard
carrier coverage only.
Overruns & Underruns
Due to the difficulty in manufacturing exact quantities,
shipments consisting of 10% over or under the amount ordered
are considered complete.
Returns
Returns will not be accepted without a Return Authorization
number provided by Gripworks. Restocking charges will apply
in certain instances.
Finishing Operations
Printing, Punching, Slicing, Die Cutting, and custom packaging
available. Contact Gripworks for more information.
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